Builders Exchange of Michigan: As a supplier, what products does your company provide to the construction industry?
Don Tucker: Builders FirstSource is the nation’s largest supplier of value-added components and structural building products. We manufacture our own wall panels and roof and floor trusses. We also supply Engineered Wood Products, TREX, and composite decking, windows, doors, flooring, moulding, millwork, and lumber. We also provide additional services such as delivery and material estimations.
BX: What are your short term goals at Builders FirstSource? How about long term goals?
DT: Our overall goals are to develop trust and rapport with players in the commercial building sector, as well as increase sales and market share via our extensive distribution network, nationwide buying power, and centralized manufacturing facility located in Alma, MI.
BX: What core values does your company hold that make you successful?
DT: Our core values are S.P.I.C.E.
Safety – We put safety first.
People – We recognize and take care of people. We give back to our communities. We help others and treat everyone with respect. We are inclusive and embrace diversity.
Integrity – We are honest and reliable.
Customers – We build long-lasting relationships. We deliver world-class customer service. We proactively serve internal and external customers.
Excellence – We empower our teams to win as 1. We learn, grow, and push that status quo. We are environmentally responsible and drive sustainable solutions. We find innovative ways to solve problems and create value.
BX: What is Builders FirstSource’s biggest strength?
DT: Our statewide distribution and national buying power.
BX: Which aspect of your job is most enjoyable?
DT: Being a part of an unparalleled team that is held accountable.
BX: How do you promote/market/advertise Builders FirstSouree?
DT: We currently employ a marketing firm team that oversees our SEO, social media, and website, and we are local members of Builders Exchanges.
BX: What are you looking forward to in 2021?
DT: Continued growth and change.
BX: How has being a member of the Builders Exchange of Michigan been of value to you?
DT: Being a member of the Builders Exchange of Michigan has given us continuous leads, as well as project and customer tracking, plus selected automatic email notifications. The ability to internally share project information directly from the BX plan room has been invaluable.
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