Builders Exchange of Michigan: What sets your products apart from other similar products? What makes Klein Cabinets & Interiors Inc special?
CJ Kupcek: Klein Cabinets & Interiors is a custom shop with some of the most highly skilled craftsmen in the trade. Clients come back to us because of our quality, consistency, and customer service.
BX: What are your short term goals for the company? How about long term goals?
CK: In the day-to-day, we are focused on building the best product we can while always looking for new ideas and ways to be more efficient. Our customer service and craftsmanship have turned first-time clients into long term relationships of referrals and repeat customers.
BX: What core values does your company hold that make you successful?
CK: There is a lot that goes into building a successful company but a few that come to mind are Craftsmanship, Teamwork, Efficiency, Ingenuity, Caring.
BX: What is Klein Cabinets & Interiors’ biggest strength?
CK: Our shop can accommodate jobs of any size or uniqueness. Whether it is a residential kitchen or a multi-million-dollar commercial job, our commitment to building the best product we can remain the same.
BX: What is one thing your company gets praised for the most?
CK: If I had to pick one thing it would have to be the quality or our product and work. I know I said it earlier but our guys in the shop are some of the best in the business.
BX: How do you market and advertise your business?
CK: Klein Cabinets & Interiors Inc has been around for over 35 years now. Word of mouth and repeat customers makes up almost 100% of our business residentially and commercially.
BX: What are you looking forward to in 2021?
CK: We are starting on our biggest project to date and 2021 looks to be our best year yet! A new year brings another opportunity to improve and grow.
BX: How has being a member of the Builders Exchange of Michigan been of value to you?
CK: Builders Exchange has been a great tool for our company. The filtering tools allow us to narrow in on jobs we want to bid. It is also a great source for networking and meeting industry peers. Finally, it offers a wide array of training resources for our team. I have been very pleased with our Builders Exchange of Michigan membership.
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